Edible Treasures works to ensure that your privacy is protected when using our services. We therefore have a policy setting out how your personal data will be processed and protected. Please stay updated to any changes to this Privacy Policy by visiting our website.

1. INTRODUCTION

This Privacy Policy only concerns Edible Treasures customers and users of our online services. If you are applying for a position at Edible Treasures this Privacy Policy is not applicable.

2. WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA?

The Dutch limited liability company, Edible Treasures B.V., is the controller of the personal data you submit to us and responsible for your personal data.

3. WHERE IS YOUR PERSONAL DATA STORED?

The data that we collect from you is stored primarily within the European Economic Area (“EEA”).

4. WHAT TYPES OF PERSONAL DATA DO WE COLLECT?

We will collect personal data that you submit to us, for example, when you place orders, contact our customer service or participate in competitions. The personal data that you submit to us may for example include contact information, date of birth and payment information. In addition, we may collect certain personal data from external sources such as credit information and address updates.

5. HOW DO WE USE YOUR PERSONAL DATA?

We may use your personal data for various purposes, including the following:

• To create and manage your personal account at Edible Treasures
• To process your orders and returns via our online services
• To answer your queries and to inform you of new or changed services
• To send marketing offers such as newsletters and magazines
• To make analyses in order to provide you with relevant marketing offers and information
• To send you surveys in order to give you a possibility to influence our offer and services
• To test and improve our systems by which the services are provided
• To prevent misuse or improper use of our services

We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.

6. WHAT ARE YOUR RIGHTS?

You have the right to request information about the personal data we hold on you at any time (free of charge, once a year). If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as bookkeeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You can withdraw your consent to us using the data for marketing purposes at any time. You can contact us by sending an email to info@edible-treasures.com

7. WHO HAS ACCESS TO YOUR PERSONAL DATA?

Your data may be shared within Edible Treasures. We never pass on, sell or swap your data for marketing purposes to third parties outside Edible Treasures. Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods, media agencies for distribution of newsletter and credit reference or debt collection agencies for the purpose of credit rating checks, identity checks and debt collection.

8. HOW DO WE PROTECT YOUR PERSONAL DATA?

We have taken technical and organisational measures to protect your data from loss, manipulation, unauthorised access. We continually adapt our security measures in line with technological progress and developments. To make card purchases with us as secure as possible, all information is sent in encrypted form. This means that the information is passed through a secure connection and that your personal data cannot be read by external parties. For card purchases we work with an authorised payment agent that helps us to check directly with your bank that the card is valid for purchases. When you pay by card, we reserve the right to carry out an identity check.

9. COOKIES

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. Edible Treasures uses cookies to enhance and simplify your visit. We do not use cookies to disclose information to third parties.

There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for longer periods of time. Edible Treasures aims – in principle - to have no cookies stored for more than 12 months. Session cookies are stored temporarily and disappear when you close your browser session.

You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.

THIRD-PARTY COOKIES

We may use third-party cookies to collect statistics in aggregate form in analysis tools. The cookies used are both permanent and temporary cookies (session cookies). Third-parties may store permanent cookies for longer periods of time than Edible Treasures.

10. LINKS

The site https://www.edible-treasures.c... may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.

11. CONTROLLER OF PERSONAL DATA

• E-mail: info@edible-treasures.com
• Companies register: Edible Treasures B.V.